Have you heard of it? From Local to Global Mandarin version

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Product Assurance

  1. It is our priority to make sure that you are satisfied with your purchase with us at Khind Online Store.
  2. As Khind Online Store, our products are 100% brand new, original and according to SIRIM safety standards.
  3. If you find our products unsatisfactory or have any complaints, kindly highlight it to us via email at khindonline@khind.com, we will resolve the matter as best as we can.
  4. We will reply you within 24 hours, except weekends and Public Holidays, our working hours are between 9.00am-5.30pm.
  5. As our products come with a warranty, you may register with us online via https://khindonline.com/e-warranty/ directly so you don’t have to carry the warranty card with you in case of any damage or fault.
  6. We have 10 service centres nationwide, you may find the nearest centre around you. Please visit https://www.khind.com.my/our-offices.html to find our locations.
  7. All returns must be clarified and approved by our customer service team before being sent back.
  8. If there is damage upon receiving your product, kindly notify us with photo/video proof and we will assist with replacing your item.
  9. If your box is damaged upon receiving, kindly show us with photo proof and we will compensate a voucher at our discretion.
  10. Do note that order cancellation/change of address is only permitted BEFORE your order is processed by us. Orders that have been processed and provided with a tracking number will not be entertained.
  11. For spare parts that are not listed on our online official store, we would advise our customers to purchase them from our service centre directly by contacting our General Line 1-800-88-0032. Thank you!

Have you heard of it? From Local to Global Mandarin version

Have u heard of it? From Local to Global (Mandarin version)

Written by Cheng Ping Keat also known as PK Cheng, MMIM and Group CEO of Khind Holdings Berhad

Published by Malaysian Institute of Management www.mim.org.my 

About the Author

Cheng Ping Keat or "PK" is the brainchild behind this book. As an advocate of lifelong learning, PK shares about Khind's eventful forty-seven-year journey with the public as seen through the eyes of its Chairman Founder Cheng King Fa and himself. Both men felt that their experience of joys, success and even failures in the Company's annals would be a valuable conduit to help budding entrepreneurs recognise some of the challenges when starting a business.

Armed with a Bachelor of Commerce degree from the University of Melbourne, Australia, PK joined the family business in 1987 where he received hands-on experience in Khind's entire business operations. Further strengthening his managerial capabilities, PK completed a Masters in Business Administration from MIM-Bath University, United Kingdom. He was appointed Executive Director of Khind in 1998, and later appointed Group Chief Executive Officer for the group in 2003.

PK is a professional member of the Malaysian Institute of Management (MIM) and is also a member of the MIM General Council 2008/2009.  

Introduction by: 

Malaysian Institue of Management 

 

 

 

Product Assurance

  1. It is our priority to make sure that you are satisfied with your purchase with us at Khind Online Store.
  2. As Khind Online Store, our products are 100% brand new, original and according to SIRIM safety standards.
  3. If you find our products unsatisfactory or have any complaints, kindly highlight it to us via email at khindonline@khind.com, we will resolve the matter as best as we can.
  4. We will reply you within 24 hours, except weekends and Public Holidays, our working hours are between 9.00am-5.30pm.
  5. As our products come with a warranty, you may register with us online via https://khindonline.com/e-warranty/ directly so you don’t have to carry the warranty card with you in case of any damage or fault.
  6. We have 10 service centres nationwide, you may find the nearest centre around you. Please visit https://www.khind.com.my/our-offices.html to find our locations.
  7. All returns must be clarified and approved by our customer service team before being sent back.
  8. If there is damage upon receiving your product, kindly notify us with photo/video proof and we will assist with replacing your item.
  9. If your box is damaged upon receiving, kindly show us with photo proof and we will compensate a voucher at our discretion.
  10. Do note that order cancellation/change of address is only permitted BEFORE your order is processed by us. Orders that have been processed and provided with a tracking number will not be entertained.
  11. For spare parts that are not listed on our online official store, we would advise our customers to purchase them from our service centre directly by contacting our General Line 1-800-88-0032. Thank you!
   

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